BuildMint Queue

From signup to a working queue

Last updated: August 13, 2026

1. Sign up and create the organization

   Choose a template, confirm contact details and timezone, customize labels, and optionally upload a PNG, JPEG, or WebP logo up to 2 MiB.

2. Configure the operation

   Create eligible service providers and queues at the active location. Your visible labels may differ from the generic terms in this guide.

3. Start the operating day

   Open Dashboard, choose a location and queue, and confirm provider availability and queue settings.

4. Add and hand off a ticket

   Create a queue entry, then share its QR code, short code, or unguessable tracking link. A successful creation uses one monthly visit.

5. Serve the queue

   Call, complete, skip, move, or cancel entries according to the available controls. Existing tracking keeps working even after the monthly creation limit is reached.

6. Review usage and reports

   Billing shows monthly usage. Free reporting covers the latest 30 days; Queue Plus unlocks retained history, consolidated reporting, advanced analytics, and CSV export.

7. Manage people, locations, and billing

   Authorized users can manage staff and locations within plan limits. Billing provides monthly/yearly checkout and fresh hosted portal or payment-update links.

8. Get help

   Queue Plus users can open Support. Every plan can use Billing Help for payment, charge, security, access, privacy, export, or deletion issues.